SHIPPING POLICY

Last updated: October 2026

Orders are shipped to Belgium and the Netherlands.

PROCESSING TIME

Orders are typically processed within 1–3 business days after successful payment confirmation.

Orders are processed Monday through Friday, excluding Belgian public holidays.

DELIVERY TIME

Estimated delivery within Belgium is 1–3 business days after shipment.

Delivery times are estimates only and may vary depending on carrier services and operational circumstances.

SHIPPING COSTS

• Shipping is free on all orders to Belgium and the Netherlands.

• The number of bottles does not affect the shipping cost.

Shipping costs are displayed during checkout before payment.

ORDER CONFIRMATION

Customers will receive an order confirmation after purchase.

A shipping confirmation may be sent once the order has been prepared and dispatched.

DELIVERY DELAYS

While Quxa’tura aims to deliver orders as quickly as possible, we are not responsible for delays caused by:

• Shipping carriers

• Weather conditions

• Strikes

• Customs procedures

• Technical disruptions

• Other circumstances beyond our reasonable control

DAMAGED OR INCORRECT ORDERS

If an order arrives damaged or if an incorrect product has been received, customers should contact us within 7 days of delivery.

Please include a description of the issue and, where possible, photographs of the product and packaging.

CONTACT

For shipping-related questions, please contact:

Quxa’tura

Email: info@quxatura.com